Job Features
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Job Type
Permanent Full Time
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Schedule
Day, evening, weekend
As soon as possible -
Salary
To discuss
Job description
- Satisfy customer needs and anticipate customer expectations
- Ensure the efficiency and profitability of the service
- Manage human resources (planning personnel needs, hiring, training, distribution of work)
- Supervise food and beverage service
- Place orders for drinks, wines and beers
- Take monthly inventory of alcoholic beverages
- Ensure customer satisfaction and handle complaints, if applicable
- Ensure that JARO quality and excellence standards are respected
- Ensure the cleanliness of the premises at all times
- Ensure control of salary costs
- Assist staff on duty when necessary
- Manage occasional complaints
- Distribute tasks to employees
- Work in collaboration with the directors of different departments in organizing banquet events in order to meet the needs and expectations of customers (room plan, etc.)
Education
- Obtaining a degree in hotel management techniques;
- Relevant experience in catering;
- Basic accounting knowledge;
- Experience in team management and supervision.
Skills
- Computer skills (Maître D, Word, and Excel);
- Interpersonal skills, leadership;
- Ability to work in a team;
- Knowledge of wines;
- Critical thinking, diplomacy;
- Management skills.
Benefits
- Free parking;
- Full group insurance;
- Flexible schedule;
- Hourly pay;
- Group RRSP;
- Free coffee;
- Employee discounts;
- RTC Abonne-Bus advantage (35% discount).
Description of the organization
A 100% Quebec company offering more than 1,200 rooms and suites in 7 hotel establishments, Les Hôtels JARO is the largest hotel force in Quebec City. With nearly 500 people employed in our hotels, restaurants, bars and entertainment center, we occupy an important place in the labor market of the Capitale-Nationale region.
Working for JARO Hotels allows you to grow within a dynamic team in a professional and warm work environment.
We pride ourselves on making career and advancement opportunities available to everyone.
To Know
* Only candidates authorized to work in Canada will be considered. JARO Hotels subscribes to the principles of equality and employment equity.
* In accordance with Law 25, please note that all received applications will be kept on file for a maximum period of six (6) months. After this period, resumes will be systematically deleted.
* In order to facilitate the reading of this text, we have used the masculine as a neutral gender to designate both women and men.