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Receptionist

L'Hôtel Québec | Hotel Québec Inn | Hotel Plaza Québec | Hotel Must | Hotel Lindbergh

Do you like working with the public? Do you have good people skills and are you a good communicator? Are you known for your resourcefulness and autonomy? Then don’t miss this opportunity! Les Hôtels Jaro is currently looking for a receptionist, full-time position, 40 hours a week.

Job Summary : Receptionist

Under the supervision of the manager, the receptionist is responsible for greeting customers, recording them and taking telephone calls. He or she is the first host of the establishment.

Responsibilities :

  • Make the check-in and check-out of customers;
  • Take reservations by phone or in person;
  • Prepare evening arrivals (verify that check-in cards have been made, prepare packages and business classes, assign rooms);
  • Prepare group reservations (ensure billing is done and prepare keys); (ensure billing is done and prepare keys)
  • Make room lists for groups;
  • Follow up on e-mails for reservations;
  • Prepare keys for guests coming in during the day with the registration form;
  • Filing incoming faxes.

Skills required :

  • Bilingual;
  • Relevant experience with customer service;
  • Completion of a college diploma in hotel management (asset);
  • Ability to work with the Maestro system (an asset).

(Job Offer #20200818-024)

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