Family facilities

At JARO Hotels & Services, we take very good care of visiting families by providing them with a variety of services that make every one of their stays as simple and pleasant as it can be. Many of our locations provide kids’ beds and baby cribs, a babysitting service, indoor swimming pools, water games, gaming rooms, movie rooms and arcades. Themed activities that are greatly appreciated by children – meet and greet with mascots and movie characters, inflatable games and variety shows – are also taking place in some of our locations during school breaks and the holiday season.

L’Hôtel Québec


L’Hôtel Québec’s rooms offer bright decors and wooden floors. Baby playpens can be rented at all times. For everyone’s enjoyment, a pay-per-view DVD rental service is made available in the rooms. Moreover, the Family Vacation Suite featuring a closed bedroom, two single beds and a baby crib, is ideal for the large families who are looking for a turnkey vacation. The suite’s fully equipped kitchenette facilitates snack time and allows guests to cook light meals.


Recreational Areas

The hotel’s indoor tropical garden featuring a swimming pool and water games – waterfalls and waterjets – as well as a seven-storey playground with toboggans guarantees hours and hours of fun for all. As if this weren’t enough, the movie room and gaming rooms – arcades, ping-pong & hockey tables – are open all day, on weekends.



There are absolutely no times to get bored on weekends, public holidays and school breaks at L’Hôtel Québec thanks to the bunch of fun activities awaiting the whole family: arts and crafts, face painting, dance workshops, exotic animals, meet and greets with movie characters including Hello Kitty, Olaf and the Minions, scavenger hunts, variety shows and more.

Hotel Must


In addition to the hotel’s regular rooms offering functional environments and wooden floors, the Trendy Suites are ideal for families since they can accommodate up to six guests very comfortably.

Recreational Areas

To spend good family time, head to the indoor swimming pool located on the seventh floor. The kids will go crazy over the water slide!


Centre d’amusement Carie Factory

Within the hotel, Centre d’amusement Carie Factory is an indoor amusement park for kids and teens. Ball pits, maze game, trampolines, 4D movie theatre, themed activities, arcades as well as a well-filled candy shop await children … and parents! Highly entertaining days await at Centre d’amusement Carie Factory! Birthday party packages also available.


Hotel Plaza Québec


In addition to the hotel’s regular rooms offering friendly environments and wooden floors, the Privilege Suites are ideal to accommodate large families since they are more spacious. Moreover, the Privilege Family Suite featuring a closed bedroom with a trundle bed, a baby crib and changing table is specially designed for families with young children.


Recreational Areas

To play or just relax, the hotel’s indoor swimming pool adorned by palm trees is the place to be. On selected days, an inflatable play module is set up in the garden and the movie room and game room are open all day long.


A bunch of fun activities await the families at Hotel Plaza Québec during public holidays, school breaks, summer vacation and the holiday season. Among them, variety shows – circus, magic, dance –, table games, arts and crafts workshops, and face painting.

Hotel Palace Royal


Hotel Plaza Québec’s rooms provide bright decors and wooden floors. Folding beds, floor mats and baby playpens can be rented at all times. For everyone’s enjoyment, a pay-per-view DVD rental service is made available in the rooms. Moreover, the Old Quebec Family Suite and the Honoré-Mercier Family Suite are ideal for large families since they can accommodate up to six guests very comfortably, thanks to their two separate rooms.

Swimming Pool

The hotel’s magnificent indoor swimming pool adorned with exotic foliage and located in the central garden is the perfect spot to spend some parent-child quality time.


During public holidays, school breaks and summer vacation, Hotel Plaza Québec offers various activities including movie screening, table games, arts and crafts, science workshops as well as festive afternoons by the pool.

Hotel Québec Inn

Swimming Pool

Thanks to the biggest indoor tropical garden in Quebec City, Hotel Québec Inn provides an exotic decor that pleases both kids and adults. It’s always a blast to swim in the pool, gaze at the fish pound, and play a shuffleboard match.

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