GIFT CARD USER AGREEMENT
This agreement (the “agreement”) is entered between Les Immeubles Jacques Robitaille Inc, known as JARO Hotels, (the “gift card issuer”) and you. It describes the terms and conditions governing the use of the JARO’s gift cards (the “gift card”). By purchasing and using the gift card, you agree to accept the terms and conditions of this agreement, which are subject to change at any time without notice.
The gift card is a stored value card. The gift card can be used at these establishments: Hotel Palace Royal, Hotel Lindbergh, Hotel Plaza Québec, L’Hôtel Québec, Auberge Québec, Hotel Must, Hotel Québec Inn, Restaurant Beffroi Steak House, Bar Le Fou du Roy, Ginger, Le 10Vagues, Les Palmes and Centre d’amusement Carie Factory.
The gift card can be used as payment for accommodations, dining, packages and most activities offered by the member establishment.
For information on the services and activities the gift card covers, contact the appropriate establishment directly.
GIFT CARDS VALUE
When the gift card is purchased, the available balance will be the activated value. The initial available balance will be reduced each time the gift card is used, and the residual value will appear on your invoice. The balance is neither refundable nor redeemable for credit or cash. When the balance equals zero, the card will no longer be valid and any transaction on it will not be approved.
VALIDITY OF THE GIFT CARD
The gift card does not have an expiration date. However, in accordance with the Consumer Protection Act, after 24 months of non-use, an amount of $2.50/month will be automatically deducted from the balance remaining on the gift card.
TRANSACTIONS EXCEEDING THE GIFT CARD VALUE
For transaction amounts exceeding the gift card’s available balance, you can combine the use of the gift card with another form of payment accepted by the establishment where the gift card is being used.
To inquire about the amount balance available on the gift card, visit hotelsjaro.checkyourcardbalance.com.
LOST OR STOLEN GIFT CARDS
If the gift card is lost or stolen, you can request a replacement gift card, on condition that you provide the original receipt for the gift card purchase and the number of the lost or stolen gift card. A replacement gift card will be activated in the amount of the available balance of the gift card at the time it is being replaced. A $5.00 service fee plus applicable taxes will be charged to issue the replacement gift card. This amount will be seized electronically from the available balance of the gift card.
The request for a replacement gift card may be denied if the personnel reviewing the request determine, at their entire and sole discretion, that the issuance of a replacement gift card involves suspicious or fraudulent activity or unacceptable risk.
Under no circumstances is Les Immeubles Jacques Robitaille Inc. liable for the fraudulent use of a lost or stolen gift card. Les Immeubles Jacques Robitaille Inc. reserves the right to void and nullify the validity of a card used and/or acquired fraudulently.
TERMINATION OF THE PROGRAM
Les Immeubles Jacques Robitaille reserves the right to terminate the JARO’s Gift Cards program at any time, in which case, it will notify the cardholders through its website of the program’s termination and of the terms respecting the use and refund of any available balances on the gift cards.