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Food and Beverage Assistant Manager

  • Hotel Palace Royal
  • Hotel Plaza Québec

The Catering and Banquet Manager ensures smooth operations, quality of service and products, customer satisfaction in all JARO Hotels’ food and beverage and banquet services.

Job Features

  • Job Type

    Permanent Full Time

  • Schedule

    Day, evening, weekend
    As soon as possible

  • Salary

    To be discussed, minimum 22$/H

Job description

  • Oversee beverage, wine, beer and food orders;
  • Oversee restaurant and banquet service costs;
  • Ensure that standards of quality and excellence are met;
  • Assist managers in staffing structure;
  • Review complaints and ensure proper follow-up;
  • Manage staff time;
  • Solicit customers and ensuring their satisfaction is improved;
  • Bring new ideas, find solutions to improve performance and quality;
  • Supervise the duties of the Maîtres d’hôtel and Restaurant Managers;
  • Participate in management meetings;
  • Oversee the general inventory of alcoholic beverages;
  • Work in synergy with Executive Chefs, Hotel Managers, Restaurant Managers and Banquet Managers;
  • Participate in pricing decisions on wine lists and menus;
  • Find new customers and innovate to increase customer base and quality.


  • Completion of a diploma in hotel management techniques;
  • Minimum 10 years of relevant experience in the restaurant industry;
  • Basic knowledge of accounting;
  • Experience in team management and supervision.


  • Fluency in French;
  • Intermediate English preferred
  • Computer skills (Master D, Word and Excel);
  • Interpersonal skills, leadership;
  • Ability to work in a team;
  • Knowledge of wines;
  • Critical thinking, diplomacy;
  • Quick thinking;
  • Work well under pressure;
  • Management skills.


  • Free parking;
  • Full group insurance;
  • Flexible schedule;
  • Hourly pay;
  • Group RRSP;
  • Free coffee;
  • Employee discounts;
  • RTC Abonne-Bus advantage (35% discount).

Description of the organization

A 100% Quebec company offering more than 1,200 rooms and suites in 7 hotel establishments, Les Hôtels JARO is the largest hotel force in Quebec City. With nearly 500 people employed in our hotels, restaurants, bars and entertainment center, we occupy an important place in the labor market of the Capitale-Nationale region.

Working for JARO Hotels allows you to grow within a dynamic team in a professional and warm work environment.

We pride ourselves on making career and advancement opportunities available to everyone.

To Know

* Only candidates authorized to work in Canada will be considered. JARO Hotels subscribes to the principles of equality and employment equity.

* In accordance with Law 25, please note that all received applications will be kept on file for a maximum period of six (6) months. After this period, resumes will be systematically deleted.

* In order to facilitate the reading of this text, we have used the masculine as a neutral gender to designate both women and men.

For more information

Contact us by phone

418-380-6875 #4471

Contact us by email

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