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Maître d’hôtel

  • L'Hôtel Québec
  • Hotel Plaza Québec
  • Hotel Palace Royal
  • Hotel Québec Inn

Under the supervision of the Restaurant Manager, the Maitre d’hôtel ensures the smooth running of operations, the quality of service and products, as well as the reception and satisfaction of the restaurant’s clientele. In addition, he/she must perform all other related tasks as part of his/her duties.

Job Features

  • Job Type

    Permanent Full Time

  • Schedule

    Day, evening and weekend
    As soon as possible

  • Salary


Job description

  • Plans staffing needs for various scheduled events;
  • Ensure the cleanliness of the premises at all times;
  • Greets clients upon their arrival;
  • Ensure that quality and excellence standards are met;
  • Manage the staff and ensure the general management of the restaurant;
  • Assist staff on duty when necessary;
  • Fill the beer and wine coolers daily;
  • Handle the occasional complaints;
  • Distribute tasks to employees;
  • Deal with reports and happy hour inventories;
  • Distribute tips to employees;
  • Write the floor plan and distribute the sections;
  • Ensure all bottles are sealed;
  • Verify employee households (of their sections);
  • Manage staff time (hours worked);
  • Ensures payroll costs are controlled;
  • Organize promotions.


  • Hotel management course diploma or equivalent training;
  • Oenology course (an asset).


  • Fluency in English and French;
  • Acute knowledge of cocktails, liqueurs and spirits;
  • Computer skills (Master D);
  • Interpersonal skills, leadership;
  • Ability to work in a team;
  • Critical thinking skills;
  • Diplomacy;
  • Excellent customer service skills;
  • Good communicator;
  • Works well under pressure;
  • 1 year of table service experience.


  • Group insurance;
  • Vacation pay scaled by the Labour Standards Commission;
  • Preferential rates on accommodation for employees, family and friends;
  • Referral program;
  • Flexible hours, work/study/family balance;
  • Two (2) paid sick days;
  • Paid overtime after 40 hours;
  • Free parking (except for the Royal Palace);
  • Uniform provided;
  • In-house training;
  • Opportunity for advancement;
  • Recognition of years of service (Gala and award);
  • RTC Abonne-Bus advantage (35% discount).

Description of the organization

A 100% Quebec company offering more than 1,200 rooms and suites in 7 hotel establishments, Les Hôtels JARO is the largest hotel force in Quebec City. With nearly 500 people employed in our hotels, restaurants, bars and entertainment center, we occupy an important place in the labor market of the Capitale-Nationale region.

Working for JARO Hotels allows you to grow within a dynamic team in a professional and warm work environment.

We pride ourselves on making career and advancement opportunities available to everyone.

To Know

* Only candidates authorized to work in Canada will be considered. JARO Hotels subscribes to the principles of equality and employment equity.

* In order to facilitate the reading of this text, we have used the masculine as a neutral gender to designate both women and men.

For more information

Contact us by phone

418-380-6875 #4471

Contact us by email

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