Yes. L'Hôtel Québec has an indoor pool located in the heart of its tropical garden. Water features are also available in the pool area.
Pool hours vary depending on the day and may be modified, particularly based on lifeguard availability or maintenance work. Guests are advised to check the schedule before their stay.
Yes. Children aged 15 and under must be accompanied by an adult. Young children must wear a swim diaper.
Yes. A hot tub is located in the tropical garden. Children aged 15 and under must be accompanied by an adult, and children under 6 are not permitted.
Yes. A sauna is located in the fitness centre. Children aged 15 and under must be accompanied by an adult.
Yes. L'Hôtel Québec offers free indoor and outdoor parking to registered hotel guests.
Yes. Electric vehicle charging stations are available in the indoor parking area. Fees apply.
Yes. Free wireless Internet access is available in guest rooms and common areas. High-speed Internet access is also available for an additional fee, subject to current conditions.
Yes. Room service is available daily during the hours in effect.
Yes. Complimentary luggage storage is available at the front desk before arrival and after departure.
Yes. A self-service laundry facility is available for an additional fee.
Yes. A fitness centre is available to guests aged 16 and over.
Pets are generally not permitted. Mira-certified service dogs are accepted at L'Hôtel Québec.
Some rooms are adapted or semi-adapted. Guests are encouraged to specify their accessibility needs when making a reservation. Please note that the section of the tropical garden containing the pool, water features, hot tub, dry play area and sauna has stairs and is not accessible to people with reduced mobility.
Check-in normally begins at 4:30 p.m. for guests who booked directly with JARO and at 5 p.m. for guests who did not book directly with JARO. Check-out is no later than 11 a.m.
Yes. Guests can arrive as early as 1 p.m. to enjoy the hotel facilities, even if their room is not yet ready. Early access to the room depends on availability and may incur additional fees.
Yes. Late check-out may be requested depending on occupancy and availability.
Yes. JARO pools are heated between 80°F and 84°F, depending on the facilities and current conditions.
Yes. The hotel has a games room and arcade area; some services may be subject to fees.
Yes. The hotel has a large indoor tropical garden featuring palm trees, a pool, water features, a hot tub, a sauna, a tropical fish pond, a waterfall and a play area.
Rooms & Suites
L'Hôtel Québec offers various room categories, including Comfort Rooms with one or two queen-size beds, rooms with balconies or terraces, rooms with kitchenettes, a studio with three queen-size beds, and two-room suites.
Yes. Some rooms have balconies overlooking the indoor garden, including certain rooms with one or two queen-size beds.
Yes. Some rooms have terraces located on the same level as the indoor garden.
Yes. Some room categories have balconies or terraces overlooking the tropical indoor garden.
Some rooms and suites can accommodate up to six people. The studio with three queen-size beds and certain two-room suites offer three queen-size beds and can accommodate up to six people.
Yes. The hotel offers, among others, a Three Queen Beds Suite and a Large Three Queen Beds Suite, both consisting of two rooms and accommodating up to six people.
Yes. All JARO Hotels rooms are equipped with a mini-refrigerator.
Microwaves are available in certain room categories or common areas, depending on the hotel. Guests are advised to confirm availability when booking.
Yes. Rooms have a safe at no additional charge.
Yes. Rooms at JARO Hotels are equipped with individually controlled air conditioning and heating.
Yes. Connecting rooms are available at L'Hôtel Québec, subject to availability.
Yes. Rollaway beds can be rented subject to availability and room configuration. Additional fees may apply.
Yes. Cribs can be rented for an additional fee, subject to availability.
Packages
Yes. Several packages are offered depending on the period, including family and dining packages, as well as packages that include activities or attractions. Inclusions and availability may vary.
Yes. A Family Package is offered during certain periods. Inclusions and conditions are specified in the offer available at the time of booking.
Yes. The JARO Aquarium Package includes accommodation and tickets to the Aquarium du Québec, subject to the terms and conditions of the offer in effect.
Family & Experience
Yes. L'Hôtel Québec is particularly well suited for family stays thanks to its tropical garden, indoor pool, water features, play area, activities and on-site restaurant.
The hotel offers various activities depending on the dates, including crafts, games, face painting, musical activities and other entertainment. Some activities are reserved for registered hotel guests, and the programming varies by period.
Yes. A seven-storey play area is located in the tropical garden. Access to the dry play area is reserved for hotel guests and restaurant guests, with parental supervision required.
Yes. A children's games room is available with, among other things, sandboxes, activity books and colouring pencils. Hours may vary depending on the time of year.
Yes. A paid arcade room is located in the hotel basement. It features various entertainment machines and is open 24 hours a day.
L'Hôtel Québec brings together several features sought after for a family stay: an indoor tropical garden, pool, water features, play area, activities, restaurant and various room categories that can accommodate families.
Yes. Free live music performances are offered to hotel guests on Fridays and Saturdays, as well as every day during school holidays and public holidays. The schedule varies depending on the dates.
Location & Exploration
L'Hôtel Québec is located at 3115 avenue des Hôtels, in the Sainte-Foy area of Québec City.
Yes. Université Laval and the PEPS sports complex are located near the hotel.
Yes. The Aquarium du Québec is located near the hotel.
Yes. Québec City Jean Lesage International Airport is located near the hotel.
Yes. The hotel is served by public transportation and is close to several services and attractions, including Université Laval, the Aquarium du Québec and shopping centres in the Sainte-Foy area.
Yes. Several shopping centres are located near the hotel in the Sainte-Foy area.
Restaurant
10Vagues Resto-Bar is located at L'Hôtel Québec. The restaurant has a nautical theme and large windows overlooking the indoor garden.
No. Breakfast is not included free of charge with the room. It can be ordered at 10Vagues Resto-Bar or through room service.
Yes. 10Vagues Resto-Bar offers a menu for children.
Yes. The restaurant is currently listed as being open every day, with hours subject to change.
Events & Groups
Yes. L'Hôtel Québec has several reception and meeting rooms that can accommodate different types of events, for up to 400 people depending on the configuration.
L'Hôtel Québec has 11 windowed reception and meeting rooms. Some JARO pages also present combined spaces in their inventory; for guests, the reference figure to highlight is therefore 11 rooms.
Yes. The largest room can accommodate up to 400 people in a theatre-style setup. Capacity varies depending on the room and configuration selected.
Yes. The rooms can be configured for various types of meetings, conventions, conferences, receptions and corporate events.