Yes. Hôtel MUST offers free indoor and outdoor parking to registered guests, subject to availability. Long-term parking options are also available with certain packages.
Yes. An indoor pool is located on the seventh floor, with water features and a waterslide. Opening may vary depending on lifeguard availability and maintenance needs.
Hours may vary by day, lifeguard availability, and maintenance needs. Check Hôtel MUST’s Services page for the latest information.
Yes. A waterslide is located in the pool area. It is reserved for people who are at least one metre tall.
Yes. Children aged 15 and under must be accompanied by an adult. Specific rules apply to the waterslide.
Yes. A hot tub is located on the seventh floor in the pool area. Access hours may vary.
Children aged 15 and under must be accompanied by an adult. Children under 7 are not permitted in the hot tub.
No. Hôtel MUST does not have a sauna.
Yes. A fitness centre is located on the seventh floor. Access is reserved for guests aged 16 and over. Access hours may vary.
Yes. A light, self-serve continental breakfast is provided free of charge to registered guests.
The continental breakfast includes items such as bread and bagels, fruit, yogurt, cereal, hard-boiled eggs, oatmeal, pancakes, coffee, tea, hot chocolate, and juice. The menu may vary depending on availability.
No. Breakfast is a light, self-serve continental offering, not a full hot American breakfast.
Service hours may vary. Check Hôtel MUST’s Services page or confirm the details with the front desk.
Yes. Charging stations are available in the indoor parking area. Fees apply depending on usage.
Hôtel MUST recommends the EDDIE app for charging during your stay. Check compatibility and the applicable terms on site.
Basic Wi-Fi access is provided. Special conditions may apply to high-speed access; check the details with the hotel.
Yes. Self-service laundry facilities are available for a fee.
Yes. Luggage storage is available for guests. Ask the front desk about the applicable arrangements.
Yes. Food and beverage vending machines, as well as ice machines, are available on certain floors.
Yes. Hôtel MUST is a smoke-free property. Rules regarding outdoor areas must also be followed.
Pets are generally not permitted at Les Hôtels JARO. Certified Mira service dogs are accepted.
Yes. Hôtel MUST has an elevator providing access to the floors.
Yes. Boston Pizza is located in the hotel. Check directly with the restaurant for menus, hours, and reservation arrangements.
Yes. Arcade Carie Factory is located in the hotel and offers arcade games, a maze, Ball-O-Cité, and a 4D ride, among other activities. Activities and prices may vary.
Rooms & Suites
Yes. Several room categories include two queen beds. Occupancy depends on the category selected.
Yes. Some Trendy room categories with one or two queen beds have no windows. Check the room description carefully before booking.
Yes. Several room categories include a fireplace. Check the selected room’s description to confirm this amenity.
Yes. A Trendy Intimacy room category with one queen bed includes a multi-jet shower and a fireplace.
Yes. The Family Suite includes three queen beds, several separate rooms, a hot tub, and a fireplace. Check the exact layout and availability for your dates.
Yes. Some Large Suites and apartment-style lofts include a kitchenette. Amenities vary by category.
Yes. All rooms have a mini-fridge.
Microwaves are available in certain room categories or in common areas. Check the selected room’s description if this amenity is essential.
Yes. Les Hôtels JARO rooms are equipped with a safe at no additional charge.
Yes. Rooms have individually controlled heating and air conditioning.
Yes. Connecting rooms are available at Hôtel MUST, subject to availability. It is recommended that you request them when booking.
Rollaway beds and cribs may be available for a fee and subject to availability. Please request one when booking.
Some rooms are designated as semi-accessible. Contact the hotel to confirm the available dimensions and features and whether the room meets your specific needs.
Reservations & Stay
Check-in begins at 4:30 p.m. for guests who booked directly with Les Hôtels JARO, or at 5:00 p.m. for guests who booked through a travel agency. Check-out is no later than 11:00 a.m.
Check-out is no later than 11:00 a.m.
The person responsible for the reservation and check-in must be at least 18 years old and present valid identification.
Early check-in or late check-out may be possible depending on availability and may incur a fee. Please request it from the front desk.
Use the lost-item report form available on the Les Hôtels JARO website.
The hotel offers Trendy rooms with one or two queen beds, some with a fireplace or multi-jet shower; rooms without windows; semi-accessible rooms; a Family Suite; Large Suites with kitchenettes; and apartment-style lofts. Amenities vary by room category.