Yes. The concierge service can assist guests with information about activities, attractions, and restaurants in Québec City.
Rollaway beds and floor mattresses can be rented, subject to availability and room configuration.
Yes. The area is served by public transportation and is close to several downtown attractions.
The height of the indoor parking garage may be limited. Guests should check their vehicle height before arrival and use nearby outdoor or public parking if necessary.
The height of the indoor parking garage may be limited. Guests should check their vehicle height before arrival and use nearby outdoor or public parking if necessary.
Yes. The sauna is reserved for guests aged 16 and over.
No. Palace Royal does not have connecting rooms.
Pets are generally not permitted, but a Pitou Package may be available under certain conditions. Certified Mira dogs are accepted.
Yes. Palace Royal offers luggage storage services.
Playpens and baby cribs can be rented for an additional fee, subject to availability.
Some rooms offer views of the city or the Old Québec area. The view depends on the room category booked and cannot always be guaranteed.
Its location in the heart of Québec City, tropical indoor garden, rooms with balconies, and dining options make it an option for a getaway for two.
Yes. The hotel has a tropical indoor garden surrounding the pool and spa.
Yes. An indoor hot tub is available to hotel guests. Children aged 15 and under must be accompanied by an adult.
Yes. A fitness centre is available to hotel guests.
Yes. Room service is available during Beffroi Steakhouse’s operating hours.
Yes. Electric vehicle charging stations are available in the indoor parking garage. Fees apply depending on usage.
Check-in begins at 4:30 p.m. for guests who booked directly with Les Hôtels JARO, or at 5:00 p.m. for guests who booked through a travel agency. Check-out is no later than 11:00 a.m.
Yes. These requests are subject to availability and occupancy levels. Additional fees may apply.
Yes. Complimentary basic Wi-Fi is available in all rooms and common areas.
Yes. Some rooms feature balconies overlooking the indoor garden. Balconies are available in room categories #10, #17, #18, and #19.
All rooms have a mini refrigerator.
Microwaves are available in some suites or upon request, subject to availability.
Yes. Palace Royal rooms have a safe at no additional charge.
No. Palace Royal is a 100% non-smoking property, including the balconies. Designated outdoor areas must be used.
Yes. Children aged 15 and under must be accompanied by an adult. Special rules apply to young children.
The public indoor parking garage located at the hotel is paid parking, at the published rate of $26 plus taxes per day.
No. Spaces in the public parking garage are available based on occupancy and cannot be reserved in advance.
Beffroi Steakhouse is the restaurant associated with Palace Royal. Hours and menus should be confirmed directly with the restaurant.
Reservations are strongly recommended on weekends, holidays, and during busy periods.
No. Breakfast is not included free of charge, but it can be ordered at the restaurant or through room service.
Rooms & Suites
Some suites feature a king-size bed and a sofa bed and can accommodate up to four people. Capacity varies depending on the room category.
Palace Royal offers various room and suite categories, including rooms with one or two beds, Signature rooms, and two-room suites.
Some rooms and suites offer views of Québec City or Lower Town. The view depends on the room category booked.
Some Palace Royal suites overlook the indoor garden and feature a balcony overlooking this area.
Yes. Several suite categories consist of two rooms, with different bed and sofa-bed configurations.
Packages
Yes. Packages including accommodation, meals, and tickets to local attractions or shows are available.
Location & Exploration
Palace Royal is located in the heart of downtown Québec City, at the entrance to Old Québec, near the Québec Parliament and the Convention Centre.
Palace Royal is located at the gateway to Old Québec, near the Saint-Jean Gate, Place D’Youville, and the fortifications.
Yes. Palace Royal’s central location makes it easy to reach several areas and attractions in Old Québec on foot.
The Québec Parliament, Old Québec fortifications, Théâtre Capitole, Palais Montcalm, Grand Théâtre, Plains of Abraham, and Petit Champlain District are all located nearby.
Yes. The Québec City Convention Centre is just a few steps away (400 m) from Palace Royal.
Yes. Its central location provides easy walking access to several downtown attractions and services, and public transportation is available nearby.
Yes. Musical performances are offered on certain dates. The schedule and times may vary.
Events & Groups
Yes. Palace Royal has 9 reception and meeting rooms that can accommodate various types of events, including conventions, meetings, receptions, and celebrations.
Yes. Palace Royal has 9 reception and meeting rooms that can accommodate various types of events, including conventions, meetings, receptions, and celebrations.