Make every stay a true JARO Xperience

The JARO Xperience Loyalty Program allows you to benefit from every visit to our seven hotels and four restaurants. Registration for this program, which allows you to enjoy several exclusive benefits, is totally free.


Xperience JARO Program

Do you need to stay in Quebec City several times a year? Our Xperience JARO Program is designed especially for you. The loyalty program, implemented since January 1, 2019, allows you to enjoy discounts and privileges exclusive to members. The program rewards loyal JARO hotel guests based on the number of nights accumulated during the year. The more nights you stay with us, the greater the exclusive discounts you receive! Enjoy free high-speed Internet access, preferential rates, points redeemable for free nights, and more, according to your level.


What’s New in the Loyalty Program

We recently modified some of the terms and conditions of our program to allow you to enjoy additional privileges. Here are a few of them:

Regardless of the level, the points used at the time of reservation will be refunded if the stay is cancelled within the time limit. Also, enjoy a free high speed and high performance Internet package, which is normally offered at an additional cost to customers. Lastly, get a 10% discount at all four JARO restaurants on the a la carte menu after 5:00 PM.

PLUS Level

Late check-out at noon is now offered (depending on availability).


You are now eligible for one drink per day at the hotel’s restaurant or bar during your stay. Also, receive a surprise for your birthday. Lastly, the upgrade is offered for free depending on availability.


Enjoy free indoor parking at Hotel Must when you go on a trip (one week). In addition, we offer you a free shuttle bus to and from the hotel. Pay only for your room (valid for two people, once a year). Also, receive a surprise for your birthday. Upgrades are offered for free depending on availability. Lastly, one benefit of being at the OPTIMUM level of the loyalty program is the Xpress check-in. This allows you to pay for check-in before you arrive. On site, you will only have to pick up the keys in a box at the reception. That way, you can avoid the line and save time!

Free and easy membership

To register for free, go to Xperience JARO. There you will find more information, answers to your questions and the registration form. You will be able to enjoy your privileges as soon as your next stay!

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