Job Features
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Job Type
Permanent Full Time
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Schedule
Day, evening and weekend
As soon as possible -
Salary
$26.18 /H
Job description
- Establish, apply and enforce the policies and procedures of reception and more generally of the company;
- Take an active part in planning the hotel's service offering (communicating promotions and packages, procedures, service specificities);
- Ensure customer satisfaction during and after service delivery;
- Manage and handle customer complaints on site;
- Ensure ongoing training of staff;
- Work in coordination with other departments of the establishment;
Education
- DEC in hotel management;
- Relevant experience with hotel management software (Maestro, Hotello, among others) or equivalent
Skills
- Fluent in French and English, oral and written (to communicate regularly with local and international clientele);
- Adopt ethical and professional behavior;
- Strong customer service skills
- Excellent knowledge of the tourism industry;
- Strong work organization skills.
Benefits
- Uniform;
- Free parking;
- Full group insurance;
- Flexible schedule;
- Hourly pay;
- Group RRSP;
- Free coffee;
- Employee discounts;
- RTC Abonne-Bus advantage (35% discount).
Description of the organization
A 100% Québec company offering more than 1,200 rooms and suites in 7 hotel establishments, Les Hôtels JARO is the largest hotel force in Québec City. With nearly 500 people employed in our hotels, restaurants, bars and entertainment center, we occupy an important place in the labor market of the Capitale-Nationale region.
Working for JARO Hotels allows you to grow within a dynamic team in a professional and warm work environment.
We pride ourselves on making career and advancement opportunities available to everyone.
To Know
* Only selected candidates will be contacted.
* Only candidates authorized to work in Canada will be considered. JARO Hotels subscribes to the principles of equality and employment equity.
* In accordance with Law 25, please note that all received applications will be kept on file for a maximum period of six (6) months. After this period, resumes will be systematically deleted.
* In order to facilitate the reading of this text, we have used the masculine as a neutral gender to designate both women and men.
For more information
Contact us by phone
Contact us by email