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Job Offer

Front Desk Clerks

  • Auberge Québec
  • Hotel Plaza Québec

Do you enjoy working with the public? Do you have good interpersonal and communication skills? Are you known for your resourcefulness and autonomy? Then don’t miss this opportunity! JARO Hotels is currently looking for full or part-time front desk clerks. Under the supervision of the manager, the front desk clerk is responsible for greeting guests, checking them in and taking phone calls. He/she is the first host of the establishment.

Job Features

  • Job Type

    Permanent Full Time

  • Schedule

    Variable schedule
    As soon as possible

  • Salary


Job description

  • Check-in and check-out guests;
  • Take reservations by phone or in person;
  • Prepare evening arrivals (verify check-in boxes have been made, prepare packages and business classes, assign rooms);
  • Prepare reservations for groups (ensure billing is done and prepare keys)
  • Prepare room lists for groups;
  • Follow up on emails for reservations;
  • Prepare keys for guests coming in the day with the registration form;
  • File faxes received.


  • Completion of a college diploma in hotel management (asset);
  • Ability to work with Maestro system (an asset).


  • Fluency in French;
  • Intermediate English preferred
  • Relevant experience with customer service.


  • Free parking (except at Palace Royal);
  • Flexible schedule;
  • Uniform provided;
  • Hourly pay;
  • Employee discounts;
  • RTC Abonne-Bus advantage (35% discount).

Description of the organization

A 100% Quebec company offering more than 1,200 rooms and suites in 7 hotel establishments, Les Hôtels JARO is the largest hotel force in Quebec City. With nearly 500 people employed in our hotels, restaurants, bars and entertainment center, we occupy an important place in the labor market of the Capitale-Nationale region.

Working for JARO Hotels allows you to grow within a dynamic team in a professional and warm work environment.

We pride ourselves on making career and advancement opportunities available to everyone.

To Know

* Only candidates authorized to work in Canada will be considered. JARO Hotels subscribes to the principles of equality and employment equity.

* In accordance with Law 25, please note that all received applications will be kept on file for a maximum period of six (6) months. After this period, resumes will be systematically deleted.

* In order to facilitate the reading of this text, we have used the masculine as a neutral gender to designate both women and men.

For more information

Contact us by phone

418-380-6875 #4471

Contact us by email

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