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Head housekeeper

  • Hotel MUST
  • Hotel Lindbergh

Under the supervision of the hotel’s general management, the head housekeeper will supervise a work team and control all housekeeping activities in rooms and service areas.They coordinate the housekeeping staff, ensure cleanliness and the quality of services provided to guests, and guarantee compliance with hygiene, safety, and comfort standards.

Job Features

  • Job Type

    Permanent Full Time

  • Schedule

    Day , Weekend , Shift
    As soon as possible

  • Salary

    Starting at $26 to $29/hour, depending on experience

  • HOTEL MUST (1345 Airport Road, QC) and HOTEL LINDBERGH (2825 Laurier Blvd, QC) | Position of approximately 32 hours/week , combined in both hotels.

TASK DESCRIPTION

  • Supervise and manage the maintenance and cleaning team (housekeepers, floor attendants, maintenance staff)
  • Planning work schedules and managing attendance
  • Monitor the cleanliness and maintenance of rooms, suites and common areas
  • Train, motivate and evaluate cleaning staff
  • Manage the inventory of cleaning products and supplies and coordinate orders
  • Ensure that hygiene and safety standards are met according to the hotel's standards and applicable regulations.
  • Collaborating with other departments to ensure an optimal customer experience
  • Conduct regular inspections to maintain the quality and compliance of services
  • Manage special customer requests regarding maintenance and service

SKILLS AND QUALIFICATIONS 

  • High school diploma (Secondary 5) or equivalent
  • 3-5 years of experience in a similar role in the hospitality industry (team supervision)
  • Knowledge of hygiene, sanitation and safety standards in the hotel industry
  • Proficiency in French and functional English (an asset)

ABILITIES

  • Leadership and ability to manage a team
  • Organizational skills and prioritization
  • Rigour and attention to detail
  • Ability to work under pressure and solve problems quickly
  • A sense of service and customer satisfaction
  • Collaborative spirit and good communication

BENEFITS 

  • Competitive salary based on experience
  • Vacation time exceeding labor standards
  • Group insurance
  • Free parking
  • Employee discounts in our establishments
  • Referencing program
  • 35% discount on RTC subscriptions
  • Stable, professional and collaborative work environment
  • Real opportunities for advancement
Apply

Description of the organization

A 100% Québec company offering more than 1,200 rooms and suites in 7 hotel establishments, Les Hôtels JARO is the largest hotel force in Québec City. With nearly 500 people employed in our hotels, restaurants, bars and entertainment center, we occupy an important place in the labor market of the Capitale-Nationale region.

Working for JARO Hotels allows you to grow within a dynamic team in a professional and warm work environment.

We pride ourselves on making career and advancement opportunities available to everyone.

To Know

* Only selected candidates will be contacted. 

* Only candidates authorized to work in Canada will be considered. JARO Hotels subscribes to the principles of equality and employment equity.

* In accordance with Law 25, please note that all received applications will be kept on file for a maximum period of six (6) months. After this period, resumes will be systematically deleted.

* In order to facilitate the reading of this text, we have used the masculine as a neutral gender to designate both women and men.

For more information

Contact us by phone

418-380-6875 #4471

Contact us by email

rh@hotelsjaro.com

 

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