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Job Offer

Night Auditor / Front Desk Clerks

  • Palace Royal

Under the supervision of the Inn and Reservations Center Director, the Reservations Agent/Night Auditor provides professional customer service while ensuring the smooth operation of reservation procedures and overnight audits.

Job Features

  • Job Type

    Permanent Full Time

  • Schedule

    Day, night and weekend
    As soon as possible

  • Salary

    $23.18 /H+ $2.00 night shift premium

Your Schedule

  • Night audit: weekends
  • Front desk: weekday day and evening shifts

Job description

  • Welcome guests and handle check-ins and check-outs;
  • Respond to guest requests and provide high-quality customer service;
  • Perform front desk duties during day and evening shifts;
  • Conduct the night audit and prepare the required reports;
  • Process transactions and ensure the accuracy of all operations;
  • Ensure the security and smooth operation of the hotel during the night;

Education

  • Secondary school diploma (DES) or vocational diploma (DEP);
  • Experience in customer service, hospitality or reservations (an asset).

Skills

  • Functional to advanced English (international clientele);
  • Experience in front desk operations or hospitality is an asset;
  • Comfortable working with numbers and computer systems;
  • Excellent customer service skills;
  • Independent, reliable, and good judgment;
  • Available to work night shifts on weekends and day/evening shifts during the week.

Benefits

  • Group insurance (depending on the position);
  • Preferential rates at our hotels for you, your family, and friends;
  • Two (2) paid sick days;
  • Free parking;
  • Internal training and advancement opportunities;
  • Service anniversary recognition.
Apply

Description of the organization

A 100% Québec company offering more than 1,200 rooms and suites in 7 hotel establishments, Les Hôtels JARO is the largest hotel force in Québec City. With nearly 500 people employed in our hotels, restaurants, bars and entertainment center, we occupy an important place in the labor market of the Capitale-Nationale region.

Working for JARO Hotels allows you to grow within a dynamic team in a professional and warm work environment.

We pride ourselves on making career and advancement opportunities available to everyone.

To Know

* Only selected candidates will be contacted. 

* Only candidates authorized to work in Canada will be considered. JARO Hotels subscribes to the principles of equality and employment equity.

* In accordance with Law 25, please note that all received applications will be kept on file for a maximum period of six (6) months. After this period, resumes will be systematically deleted.

* In order to facilitate the reading of this text, we have used the masculine as a neutral gender to designate both women and men.

For more information

Contact us by phone

418-380-6875 #4471

Contact us by email

dotation@hotelsjaro.com

 

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