Job Features
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Job Type
Permanent Full Time
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Schedule
Day, evening and weekend
As soon as possible -
Salary
$22.50 per hour
Job description
- Manage customer complaints and requests and follow up as necessary;
- Supervise the day-to-day running of the reception and interdepartmental communications department;
- Document disciplinary deficiencies to the Director;
- Supervise the team in the performance of their duties;
- Make the necessary preparations for customer requests;
- Carry out the cycle of tasks for reception clerks;
- Be involved and consulted in certain strategic decisions;
- Intervene in emergency situations.
Requirements
- DEC in hotel or administrative management or;
- Relevant experience.
Skills
- Ability to manage stress
- Good judgement
- Very good knowledge of written and spoken French
- Very good knowledge of written and spoken English
- Responsible and autonomous
Benefits
- Team-oriented work environment;
- Permanent position with job security;
- Free parking*;
- Uniform;
- Group insurance (life, salary and medical) *;
- Competitive salary;
- Referral program;
- Recognition program;
- Career advancement opportunities;
- Meal benefits.
Description of the organization
A 100% Quebec company offering more than 1,200 rooms and suites in 7 hotel establishments, Les Hôtels JARO is the largest hotel force in Quebec City. With nearly 500 people employed in our hotels, restaurants, bars and entertainment center, we occupy an important place in the labor market of the Capitale-Nationale region.
Working for JARO Hotels allows you to grow within a dynamic team in a professional and warm work environment.
We pride ourselves on making career and advancement opportunities available to everyone.
To Know
* Only candidates authorized to work in Canada will be considered. JARO Hotels subscribes to the principles of equality and employment equity.
* In accordance with Law 25, please note that all received applications will be kept on file for a maximum period of six (6) months. After this period, resumes will be systematically deleted.
* In order to facilitate the reading of this text, we have used the masculine as a neutral gender to designate both women and men.