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Maître d’hôtel

L'Hôtel Québec | Hotel Québec Inn

Work hours: Full time, permanent.
Schedule: Day, evening and weekends
Salary: $20,00 to $22,00

ORGANIZATION DESCRIPTION

A 100% Quebec-based company offering more than 1,200 rooms and suites in 7 hotels, JARO Hotels is the largest hotel force in Quebec City. With nearly 500 people working in our hotels, restaurants, bars and entertainment center, we hold an important place in the job market of the Capitale-Nationale region.

Working for JARO Hotels allows you to grow within a dynamic team in a professional and friendly work environment.

We are proud to offer career and advancement opportunities for everyone.

SUMMARY

Under the supervision of the Restaurant Manager, the Maitre d’ ensures the smooth running of operations, the quality of service and products, as well as the reception and satisfaction of the restaurant’s clientele. In addition, he/she must perform all other related tasks as part of his/her duties.

JOB DESCRIPTION

  • Plans staffing needs for various scheduled events;
  • Ensure the cleanliness of the premises at all times;
  • Greets clients upon their arrival;
  • Ensure that quality and excellence standards are met;
  • Manage the staff and ensure the general management of the restaurant;
  • Assist staff on duty when necessary;
  • Fill the beer and wine coolers daily;
  • Handle the occasional complaints;
  • Distribute tasks to employees;
  • Deal with reports and happy hour inventories;
  • Distribute tips to employees;
  • Write the floor plan and distribute the sections;
  • Ensure all bottles are sealed;
  • Verify employee households (of their sections);
  • Manage staff time (hours worked);
  • Ensures payroll costs are controlled;
  • Organize promotions.

EDUCATION

  • Hotel management course diploma or equivalent training;
  • Oenology course (an asset).

SKILLS

  • Fluency in English and French;
  • Acute knowledge of cocktails, liqueurs and spirits;
  • Computer skills (Master D);
  • Interpersonal skills, leadership;
  • Ability to work in a team;
  • Critical thinking skills;
  • Diplomacy;
  • Excellent customer service skills;
  • Good communicator;
  • Works well under pressure.

BENEFITS

  • Group insurance;
  • Vacation pay scaled by the Labour Standards Commission;
  • Preferential rates on accommodation for employees, family and friends;
  • Referral program;
  • Flexible hours, work/study/family balance;
  • Two (2) paid sick days;
  • Paid overtime after 40 hours;
  • Free parking (except for the Royal Palace);
  • Uniform provided;
  • In-house training;
  • Opportunity for advancement;
  • Recognition of years of service (Gala and award);
  • RTC Abonne-Bus advantage (35% discount).

START DATE: as soon as possible

* Only candidates authorized to work in Canada will be considered. JARO Hotels is committed to the principles of equality and equity in employment.

For more information, contact us by phone (418 380-6875 ext. #4471) or by email (rh@hotelsjaro.com)

(Job Offer #215641-1)

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